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Analytics Segments Guide

Use this page to understand what each Analytics segment means and how it can help you make decisions.

Written by Operator

How To Read Analytics

  • Total is the value for your selected date range.

  • If compare is enabled, the value in parentheses is the previous period/year total.

  • % change shows increase or decrease versus that compared period.

  • Some segments show trend charts over time; others show top-item breakdown tables.

  • Date range is capped at 1 year.

  • Project Type filters apply to many segments, but not all.

Lead And Sales Funnel

  • New Leads: New contacts added in the period. Useful for tracking incoming demand.

  • New Customers: Contacts converted to customers (scheduled). Useful for tracking conversion volume.

  • Dismissed Contacts: Leads dismissed in the period. Useful for monitoring lead quality and cleanup.

  • Proposals Sent: Number of proposals sent. Useful for measuring quoting activity.

  • Proposals Sent Amount: Total value of sent proposals. Useful for pipeline value tracking.

  • Proposals Approved: Number of approved proposals. Useful for close-rate volume tracking.

  • Proposals Approved Amount: Total value of approved proposals. Useful for booked sales tracking.

Scheduling And Operations

  • Consultations Scheduled: Consult appointments created in the period. Useful for booking flow.

  • Installations Scheduled: Install appointments created in the period. Useful for workload forecasting.

  • Consultations: Consults performed (by event start date). Useful for completed sales effort.

  • Installations: Installs performed (by event start date). Useful for completed production output.

  • Consultations Cancelled: Cancelled consults. Useful for spotting scheduling friction.

  • Installations Cancelled: Cancelled installs. Useful for identifying operational disruption.

Revenue And Cash

  • Projects Installed Total: Sum of installed project amounts. Useful for installed revenue tracking.

  • Projects Installed SqFt / m2: Total installed area. Useful for production volume tracking.

  • Average Project Price: Average installed project value. Useful for pricing and job-size trends.

  • Invoiced Total: Total invoices created. Useful for billing throughput.

  • Invoice Total (Date): Invoice totals by invoice date field. Useful for accounting-style reporting.

  • Sales Tax: Total sales tax on invoices. Useful for tax liability visibility.

  • Payments Amount: Total payments received. Useful for cash collection tracking.

  • Payment Types: Payment totals by type. Useful for understanding payment mix.

Services And Job Mix

  • Services Sold: Sales amount by service. Useful for identifying top revenue services.

  • Services Count: Number of sold service line items by service. Useful for demand mix insights.

  • Application Areas: Sales amount by vehicle application area. Useful for identifying high-value work types.

  • Measured SqFt / m2: Total measured area added. Useful for estimating/prep workload tracking.

Marketing And Segmentation

  • Leads Forms: Leads captured through forms/campaigns. Useful for marketing performance.

  • Contact Tags: New contacts by tag. Useful for lead source/type segmentation.

  • Project Tags: New projects by tag. Useful for project mix and operational segmentation.

Team Performance

  • Consultants: Completed consultations by assignee. Useful for consultant output tracking.

  • Installers: Completed installations by assignee. Useful for installer productivity tracking.

  • Consultants Scheduled: Consultation bookings by assignee. Useful for balancing team workload.

  • Installers Scheduled: Installation bookings by assignee. Useful for capacity planning.

  • Task Assignments: Tasks assigned to each team member. Useful for workload visibility.

  • Tasks Completed: Closed tasks by assignee. Useful for execution and follow-through tracking.

  • Tasks Assignors: Tasks created by each member. Useful for delegation pattern visibility.

  • Consultation Schedulers: Consult bookings by scheduler (creator). Useful for coordination tracking.

  • Installation Schedulers: Install bookings by scheduler (creator). Useful for dispatch/scheduling visibility.

  • Proposal Makers: Proposals created by each member. Useful for sales production tracking.

  • Invoicers: Invoices created by each member. Useful for billing ownership and productivity.

Vehicle Insights

  • Top Vehicles Installed: Most common vehicle make/models installed. Useful for inventory and specialization planning.

  • Top Vehicles Scheduled: Most common vehicle make/models newly scheduled. Useful for near-term demand forecasting.

Geography Insights

  • Top Project Zipcodes: Most common project zip codes. Useful for local marketing and territory focus.

  • Top Project Cities: Most common project cities. Useful for expansion planning and route efficiency.

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