Skip to main content

[Video] How to Create a Pending Task

Create a Pending Task

Written by Varol

This guide shows you how to:

  • Create a task from a project

  • Leave notes for your team

  • Notify admins with a pending task


What Is a Pending Task?

A pending task is a task that is not assigned to a specific team member.

Instead:

  • It notifies all admins

  • Any admin can claim and complete it

This is useful when:

  • You’re not sure who should handle it

  • You want the next available team member to take action


Step 1: Go to the Project Overview

  1. Open the project

  2. Scroll down to Notes


Step 2: Add a Note and Create a Task

  1. Enter your note (example: follow up with customer, confirm schedule, etc.)

  2. Click Create Task


Step 3: Leave It Unassigned

  • Skip selecting a team member in Assigned To

This will automatically make it a pending task

  1. Click Submit


Step 4: Where the Task Appears

After submitting:

  • It will appear in the project

  • It will also appear on the dashboard as a pending task


How Pending Tasks Work

  • All admins are notified

  • Any admin can open the task

  • One person can take ownership and complete it


Key Takeaway

The flow is simple:

  1. Add note

  2. Click create task

  3. Leave unassigned

  4. Submit

This creates a shared task that your team can pick up and handle.

Did this answer your question?